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Privacy Policy

Below, we provide information on the collection of personal data when using our website. Personal data refers to any data that can be personally attributed to the user, e.g. name, address, email addresses, user behaviour.

1. Data controller / Contact

The data controller in accordance with Article 4(7) of the EU General Data Protection Regulation (GDPR) is:

Ehrmann Wohn- und Einrichtungs GmbH

Lotschstraße 9

76829 Landau in the Palatinate

Telephone: +49 (0) 6341 977-0

Email: online-service@moebelehrmann.de

2. Data Protection Officer

Please send any enquiries regarding data protection to the Data Protection Officer at Ehrmann Wohn- und Einrichtungs GmbH, Mr Fuchs, by email at dsb@moebelehrmann.de or by telephone on 06341-977-1500

You are also welcome to contact our Data Protection Officer via the postal address or telephone number provided above

3. Collection and processing of personal data

Data collected when visiting the site

The website at Ehrmann Wohn- und Einrichtungs GmbH (the Provider) can be visited without the user providing any personal details. When visiting our pages, the following data is transmitted from the user’s browser to the Provider’s server and stored: the user’s IP address, the date and time of access, the file accessed, the amount of data transferred, the website from which the request originates, the browser type, the language and version of the user’s browser software, and the user’s operating system. The legal basis is Article 6(1)(f) of the GDPR. The provider’s legitimate interest lies in the fact that this data serves to ensure the functionality of the provider’s website and to optimise it. The data mentioned is stored separately from other personal data relating to users. The data is not disclosed to third parties.

Data collected when using the contact form

When a user submits an enquiry to us via the online form in the ‘Contact’ section, their first name, surname, postcode, town, country and email address are collected. The user may voluntarily provide further details (e.g. telephone number). This data is collected to ensure the prompt processing of the enquiry.

By submitting a contact enquiry, the user agrees that we may contact them via one of the specified contact channels in order to process the enquiry. The legal basis for this is Article 6(1), first sentence, point (f) of the GDPR. Our legitimate interest is to facilitate straightforward communication with the customer regarding their specific enquiry and, thereby, to provide good customer service. The data will not be disclosed to third parties. The data is stored separately from other personal data relating to the user and will be blocked once the enquiry has been processed.

Data collected when ordering a gift voucher online We collect the user’s personal data for the purpose of establishing, performing or terminating a contract when vouchers are purchased online. When placing an order, the user must provide certain mandatory details (title, first name and surname, street, house number, postcode, town, email address). Personal data is only disclosed to the delivery service commissioned to handle the order for the purpose of processing the order. The legal basis is Article 6(1), first sentence, point (b) of the GDPR.

4. Use of cookies

Our website uses cookies. Cookies are small text files that are stored by the web browser on the user’s computer system. Cookies may be transmitted to a page when it is accessed, thereby enabling the user to be identified. They serve to make the website more user-friendly and effective overall.

The following types of cookies are used on our website:

Session cookies: These cookies are automatically deleted when the user closes their browser.

Persistent cookies: These cookies are automatically deleted after a specified period, which may vary depending on the cookie.

You may object to the setting of cookies at any time by adjusting the settings in your web browser accordingly. Cookies that have already been set can be deleted via the settings in your browser. Please note that if you disable cookies, you may not be able to make full use of all the functions of the provider’s website. The legal basis is Article 6(1), first sentence, point (f) of the GDPR. The provider’s legitimate interest lies in offering a user-friendly and effective website.

You can prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address), as well as from processing this data, by downloading and installing the browser plug-in available here.

5. Routine erasure and restriction of personal data

We process and store the data subject’s personal data only for as long as is necessary to fulfil the purpose of storage. Data may also be stored for longer where this is provided for by European or national legislation in EU regulations, laws or other provisions to which the data controller is subject.

As soon as the purpose for which the data is stored no longer applies, or a retention period prescribed by the aforementioned regulations expires, the personal data is routinely deleted.

6. User rights

The user has the following rights in relation to their personal data:

Right of access

Right to rectification or erasure

Right to restriction of processing

Right to object to processing

Right to data portability

No fully automated decision-making (including profiling) within the meaning of Article 22 of the GDPR is used in the processing of the data you have provided.

The user also has the right to lodge a complaint with a data protection supervisory authority regarding the processing of their personal data by the provider.

Your competent supervisory authority depends on the federal state in which you reside, work or where the alleged infringement occurred. A list of supervisory authorities (for the non-public sector) with their addresses can be found at: https://www.bfdi.bund.de/DE/Infothek/Anschriften_Links/anschriften_links-node.html.

7. The user’s right to withdraw consent

If the user has given their consent to the provider processing their data, they may withdraw this consent at any time by contacting the provider.

Users have the option to withdraw their consent for third-party tools directly within the Consent Tool. All other consents may be withdrawn by emailing online-service@moebelehrmann.de.

8. Use of PayPal

For the processing of payments on our website, we exclusively offer payment options that are processed via PayPal. The provider of this payment service is PayPal (Europe) S.à r.l. et Cie, S.C.A., 22–24 Boulevard Royal, L-2449 Luxembourg (hereinafter "PayPal").

When you make a payment on our website, the payment details you enter are transmitted to PayPal. This generally includes your name, address, email address, telephone number and other information relating to the transaction, such as the invoice amount and specific transaction details. This data transfer also takes place when using alternative payment methods processed via PayPal.

This data is transferred solely for the purpose of payment processing on the basis of Article 6(1)(b) of the GDPR (performance of a contract) and only to the extent necessary for this purpose.

Please note that PayPal, as an independent data controller, may also process the data provided for its own purposes, such as carrying out credit checks or for the purposes of fraud prevention. Further information on data processing by PayPal can be found in PayPal’s Privacy Policy at: https://www.paypal.com/de/webapps/mpp/ua/privacy-full.

9. Shipping provider DHL and DHL 2-man delivery

For the delivery of goods, we work with the parcel delivery providers DHL Paket GmbH, Sträßchensweg 10, 53113 Bonn, Germany, and DHL 2-Mann-Handling GmbH, Heinrich-Büssing-Ring 25, 38102 Braunschweig, Germany (hereinafter collectively referred to as "DHL") together. Depending on the type and size of your order, delivery will be carried out either by DHL Paket or DHL 2-Mann-Handling GmbH.

For this purpose, we pass on the personal data required for delivery to the relevant service provider. This generally includes the following information:

Your name,

Your delivery address,

Your email address,

Your telephone number,

gff. Further information relevant to the processing of the dispatch.

This data is disclosed on the basis of Article 6(1)(b) of the GDPR (performance of a contract), as the processing of the data is necessary for the delivery of the goods you have ordered.

DHL and DHL 2-Mann-Handling GmbH use the data provided solely for the purpose of carrying out the delivery and do not pass it on to third parties, unless this is necessary to fulfil the delivery or required by law. Further information on data processing by DHL can be found in the respective privacy policies:

DHL Paket GmbH: https://www.dhl.de/datenschutz

DHL 2-Mann-Handling GmbH: https://www.dhl2mh.de/datenschutz

10. Use of Google Maps

We use Google Maps to display an interactive map on our website. Google Maps is operated by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. When a user visits the subpage on which the Google Maps map is displayed, Google receives the information that the user has accessed this page. In addition, the data specified in section 3 of this policy is transmitted. If the user is logged into Google when accessing the map, this data is directly associated with the user’s account. Google stores the data collected as usage profiles and uses it for advertising and market research purposes. The user has the right to object to Google’s creation of usage profiles. By using our website, the user consents to the collection, processing and use of their data by Google.

Further details can be found in Google’s privacy policy:

https://www.google.com/intl/de/policies/privacy/index.html

The legal basis is Article 6(1), first sentence, point (f) of the GDPR. The provider’s legitimate interest lies in offering a user-friendly website that is easy to navigate.

11. Google Analytics

If you consent to ‘Marketing & Statistics Cookies’ in our consent tool, you consent to the following data processing and the possible transfer of data to countries outside the European Economic Area. These countries may not have the same level of data protection, and the enforcement of your rights may be restricted or not possible:

On this website, we also use Google Analytics, a web analytics service operated by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. Google Analytics also uses so-called ‘cookies’, text files that are stored on the user’s device (PC, mobile, tablet, etc.). These cookies enable an analysis of the user’s website usage. The information generated by the cookie regarding the customer’s use of the website is usually transmitted to a Google server in the USA and stored there.

In addition, we use the ‘Google Signals’ feature within Google Analytics. This enables us to collect cross-device user data, thereby allowing for a better analysis of user behaviour across different devices. This helps to improve personalised advertising and remarketing features.

On our behalf, Google will use this information to evaluate the user’s use of the website, to compile reports on website activity and to provide us with other services relating to website and internet usage. The IP address transmitted by the user’s browser as part of Google Analytics will not be merged with other data held by Google.

Users can prevent cookies from being installed by adjusting the settings in their browser software; however, in this case, it may not be possible to make full use of all the functions of this website.

It is possible to object to the collection and use of your IP address by Google Analytics with future effect. This can be done using a special programme that can be installed on the user’s web browser. Further information on this can be found at http://tools.google.com/dlpage/gaoptout?hl=de.

The legal basis for the processing of the data is Article 6(1)(a) of the GDPR.

12. Use of Google Ads

To measure the success of our advertising campaigns, we use Google Ads conversion tracking. When certain goals (“conversions”) are achieved on our website, such as completing an order or subscribing to our newsletter, Google records the achievement of this goal. This enables Google to measure the number of times these goals are achieved. Furthermore, cookies previously set by Google are used solely to attribute clicks to adverts that have already been clicked on and are therefore strictly necessary for the achievement of these goals. Google processes this data on servers in the USA, but does not link it to any personal data in your Google account.

13. Use of Google Tag Manager

We use Google Tag Manager on our website, a service provided by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (hereinafter "Google"). Google Tag Manager is a tool that allows us to manage website tags via a user interface. The tool itself does not set any cookies and does not collect any personal data. It merely triggers other tags, which may in turn collect data. However, Google Tag Manager does not access this data.

Processing is carried out on the basis of our legitimate interest in the efficient management of the tags necessary for the operation and optimisation of our website (Article 6(1)(f) of the GDPR).

Further information on Google Tag Manager can be found in Google’s Terms of Service at: https://www.google.com/intl/de/tagmanager/use-policy.html.

14. Use of Google reCAPTCHA

On our website, we use Google reCAPTCHA v3 provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.

reCAPTCHA is used to verify whether data entry on our website (e.g. in contact forms or during the ordering process) is carried out by a human or by an automated programme. To do this, reCAPTCHA analyses the website visitor’s behaviour based on various characteristics. The analysis begins automatically as soon as the website visitor accesses the website. For the analysis, reCAPTCHA evaluates various pieces of information (e.g. IP address, time spent on the website, mouse movements, or device and browser settings). The data collected during the analysis is transmitted to Google. The use of reCAPTCHA is based on Article 6(1)(f) of the GDPR. Our legitimate interest lies in protecting our website against malicious automated scraping and spam.

Further information on Google reCAPTCHA and Google’s privacy policy can be found at:

https://policies.google.com/privacy?hl=de

https://policies.google.com/terms?hl=de

15. Email newsletter data

To send you our newsletter, we require your email address. You must verify the email address provided and consent to receiving the newsletter. No additional data is collected, and any further information is provided on a voluntary basis. The data will be used solely for the purpose of sending the newsletter.

The data provided when you subscribe to the newsletter is processed solely on the basis of your consent (Article 6(1)(a) of the GDPR). You may withdraw your consent at any time. To withdraw your consent, simply send an informal email or unsubscribe via the "Unsubscribe"-link in the newsletter. The lawfulness of any data processing operations that have already taken place remains unaffected by the withdrawal of consent.

Any data provided when setting up the subscription will be deleted upon unsubscription. Should this data have been transmitted to us for other purposes or via other channels, it will remain in our possession.

16. YouTube integration for displaying video content

Our website uses YouTube plugins to integrate and display video content. The operator of these plugins is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.

When you visit a page with an embedded YouTube plugin, a connection is established with YouTube’s servers. This allows YouTube to determine which of our pages you have visited.

YouTube can link your browsing behaviour directly to your personal profile if you are logged into your YouTube account. You can prevent this by logging out beforehand.

We use YouTube to ensure our online content is presented in an engaging way.

Details on how user data is handled can be found in YouTube’s privacy policy at: https://www.google.de/intl/de/policies/privacy

The legal basis for the processing of the data is Article 6(1)(f) of the GDPR. The provider’s legitimate interest lies in offering a user-friendly website that is easy to navigate.

17. Use of Mouseflow

On this website, we use Mouseflow, a web analytics service provided by Mouseflow ApS, Flaesketorvet 68, 1711 Copenhagen, Denmark. Mouseflow records user behaviour on our website, including mouse movements, clicks, scrolling behaviour and form submissions, in order to improve user-friendliness and optimise the website to meet the needs of our visitors.

The following data is collected: anonymised IP address, browser type and version, operating system, device type, screen resolution, pages visited and duration of visit. Keyboard inputs are only recorded in form fields that are not excluded, without recording any sensitive or personal data. Mouseflow processes the data exclusively in anonymised form and cannot identify users personally.

Data processing is carried out on the basis of your explicit consent in accordance with Article 6(1)(a) of the GDPR, which you provide via the cookie consent banner. No data is collected before Mouseflow is activated. A data processing agreement in accordance with Article 28 of the GDPR has been concluded with Mouseflow. You may object to the collection of data at any time and deactivate recording via the following opt-out page: https://mouseflow.com/de/opt-out/.

You can exercise your rights to access, rectify and erase your data either by contacting us or directly via Mouseflow at datenschutz@mouseflow.com.

18. Integration of the Trusted Shops Trustbadge

Trusted Shops widgets are integrated into this website to display Trusted Shops services (e.g. the Trusted Shops seal of approval, collected reviews) and to offer Trusted Shops products to buyers following an order. This serves to safeguard our overriding legitimate interests, as determined following a balancing of interests, in optimal marketing by enabling a secure shopping experience in accordance with Article 6(1)(f) of the GDPR. The Trustbadge and the services advertised through it are provided by Trusted Shops AG, Subbelrather Str. 15C, 50823 Cologne (“Trusted Shops”), with whom we are joint data controllers under Article 26 of the GDPR. In the following section of this privacy notice, we provide you with information on the key terms of the agreement in accordance with Article 26(2) of the GDPR.

As part of the joint responsibility arrangement between us and Trusted Shops, please contact Trusted Shops in the first instance regarding data protection queries and to exercise your rights, using the contact details provided in the privacy policy. Regardless of this, you may always contact the data controller of your choice. Your enquiry will then, if necessary, be forwarded to the other data controller for a response.

1. Data processing when the Trustbadge or other widgets are embedded

The Trustbadge is provided by a US-based CDN (Content Delivery Network) provider.

An adequate level of data protection is ensured in each case by an adequacy decision of the European Commission, which can be accessed here for the USA. Service providers based in the USA are generally certified under the EU-US Data Privacy Framework (DPF). Further information is available here. Where service providers used are not certified under the DPF, standard contractual clauses have been agreed as an appropriate safeguard.

When the Trustbadge is accessed, the web server automatically stores a so-called server log file, which also contains your IP address, the date and time of access, the volume of data transferred and the requesting provider (access data), and documents the access. The IP address is anonymised immediately after collection, so that the stored data cannot be linked to you personally. The anonymised data is used in particular for statistical purposes and for error analysis.

2. Data processing following completion of an order

Once the order has been completed, order details (order total, order number, and, where applicable, the product purchased) as well as your email address – hashed using a cryptographic one-way function – are transmitted to Trusted Shops. The legal basis for this is Article 6(1)(f) of the GDPR. This serves to verify whether you are already registered for services with Trusted Shops and is therefore necessary for the fulfilment of our and Trusted Shops‘ overriding legitimate interests in providing the buyer protection and transactional review services linked to the specific order in question, in accordance with Article 6(1), first sentence, point (f) of the GDPR. If this is the case, further processing takes place in accordance with the contractual agreement between you and Trusted Shops. If you are not yet registered for the services, you will subsequently be given the opportunity to do so for the first time. Further processing following registration is also governed by the contractual agreement with Trusted Shops. If you do not register, all data transmitted will be automatically deleted by Trusted Shops and it will no longer be possible to link the data to an individual.

Trusted Shops uses service providers in the areas of hosting, monitoring and logging. The legal basis for this is Article 6 Abs. 1 lit. f DSGVO, for the purpose of ensuring trouble-free operation. Processing may take place in third countries (the USA and Israel).

An adequate level of data protection is ensured in each case by an adequacy decision from the European Commission, which can be accessed here for the USA and here for Israel. Service providers based in the USA are generally certified under the EU-US Data Privacy Framework. Further information is available here. Where service providers used are not certified under the DPF, standard contractual clauses have been agreed as an appropriate safeguard.

19. Facebook post

For the information service offered here, we use the technical platform and services provided by Facebook Ireland Ltd., 4 Grand Canal Square Grand Canal Harbour, Dublin 2, Ireland.

Please note that you use this Facebook page and its features at your own risk. This applies in particular to the use of interactive features (e.g. commenting, sharing, rating). Alternatively, you can also access the information provided on this page via our website at Möbel Ehrmann | Einfach schöner wohnen (moebelehrmann.de).

When you visit our Facebook page, Facebook collects, among other things, your IP address and other information stored on your computer in the form of cookies. This information is used to provide us, as the operators of the Facebook pages, with statistical information about the use of the Facebook page. Facebook provides further information on this via the following link: Insights | Facebook Help Centre | Facebook

The data collected about you in this context is processed by Facebook Ltd. and may be transferred to countries outside the European Union. Facebook describes, in general terms, what information it receives and how it is used in its Data Use Policy. There you will also find information on how to contact Facebook and on the options available for managing ad settings. The Data Use Policy is available via the following link: Meta Privacy Policy – How Meta collects and uses user data | Privacy Centre | Manage your privacy on Facebook, Instagram and Messenger | Facebook Privacy

Facebook’s full data policy can be found here: Facebook

The manner in which Facebook uses data from visits to Facebook pages for its own purposes, the extent to which activities on the Facebook page are attributed to individual users, how long Facebook stores this data, and whether data from a visit to the Facebook page is passed on to third parties, This is not clearly and conclusively specified by Facebook and is not known to us. When you access a Facebook page, the IP address assigned to your device is transmitted to Facebook. According to Facebook, this IP address is anonymised (in the case of "German" IP addresses). Facebook also stores information about its users’ devices (e.g. as part of the ‘Login Notification’ feature); where applicable, this may enable Facebook to link IP addresses to individual users. If you, as a user, are currently logged into Facebook, there is a cookie on your device containing your Facebook ID. This enables Facebook to track that you have visited this page and how you have used it. This also applies to all other Facebook pages. Through Facebook buttons embedded in websites, Facebook is able to track your visits to these websites and associate them with your Facebook profile. This data can be used to offer you content or advertising tailored to your interests.

If you wish to avoid this, you should log out of Facebook or disable the function "stay logged in", delete the cookies stored on your device, and close and restart your browser. This will delete any information on Facebook that could be used to directly identify you. This allows you to use our Facebook page without your Facebook ID being revealed. If you access interactive features on the page (Like, Comment, Share, Messages etc.), a Facebook login screen will appear. Once you have logged in, Facebook will once again be able to recognise you as a specific user.

Information on how to manage or delete information held about you can be found on the following Facebook Support pages: Meta Privacy Policy – How Meta collects and uses user data | Privacy Centre | Manage your privacy on Facebook, Instagram and Messenger | Facebook Privacy

As the provider of this information service, we do not collect or process any further data.

You can find the current version of this privacy policy on our homepage, linked under the ‘Privacy’ section on our Facebook page. If you have any questions about the information we provide, you can contact us at dsb@moebelehrmann.de. Further information about Facebook and other social media platforms, and how you can protect your data, can also be found on Youngdata: Home page

20. Instagram presence

For the information service offered here, we use the technical platform and services provided by Meta Platforms Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland.

Please note that you use this Instagram page and its features at your own risk. This applies in particular to the use of interactive features (e.g. commenting, sharing, rating). Alternatively, you can also access the information provided on this page via our website at Möbel Ehrmann | Einfach schöner wohnen (moebelehrmann.de).

When you visit our Facebook page, Instagram collects, among other things, your IP address and other information stored on your computer in the form of cookies. This information is used to provide us, as the operators of the Instagram pages, with statistical information about the use of the Instagram page. Facebook provides further information on this at the following link: Terms of Use | Instagram Help Centre

The data collected about you in this context is processed by Meta Platforms Ireland Limited and may be transferred to countries outside the European Union. Instagram describes, in general terms, what information it receives and how it is used in its Data Use Policy. There you will also find information on how to contact Instagram and on the options for managing ad settings. The Data Use Policy is available via the following link: Meta Privacy Policy – How Meta collects and uses user data | Privacy Centre | Manage your privacy on Facebook, Instagram and Messenger | Facebook Privacy

The manner in which Instagram uses data from visits to Instagram pages for its own purposes, the extent to which activities on the Instagram page are attributed to individual users, how long Instagram stores this data, and whether data from a visit to the Instagram page is passed on to third parties, This is not clearly and conclusively specified by Instagram and is not known to us. When you access an Instagram page, the IP address assigned to your device is transmitted to Instagram. According to Instagram, this IP address is anonymised (in the case of "German" IP addresses). Instagram also stores information about its users’ devices (e.g. as part of the ‘login notification’ feature); where applicable, this may enable Instagram to link IP addresses to individual users. If you, as a user, are currently logged in to Instagram, there is a cookie on your device containing your Instagram ID. This enables Instagram to track that you have visited this page and how you have used it. This also applies to all other Instagram pages. Instagram buttons embedded in websites enable Instagram to track your visits to these websites and associate them with your Instagram profile. This data can be used to offer you personalised content or advertising.

If you wish to avoid this, you should log out of Instagram or disable the function "stay logged in", delete the cookies stored on your device, and close and restart your browser. This will delete any Instagram information that could be used to directly identify you. This allows you to use our Instagram page without your Instagram ID being revealed. If you access interactive features on the page (Like, Comment, Share, Messages etc.), an Instagram login screen will appear. Once you have logged in, Instagram will once again be able to recognise you as a specific user.

Information on how to manage or delete information held about you can be found on the following Instagram Support pages: Meta Privacy Policy – How Meta collects and uses user data | Privacy Centre | Manage your privacy on Facebook, Instagram and Messenger | Facebook Privacy

As the provider of this information service, we do not collect or process any further data.

You can find the current version of this privacy policy on our homepage, linked under the ‘Privacy’ section on our Instagram page. If you have any questions about the information we provide, you can contact us at dsb@moebelehrmann.de. Further information about Instagram and other social media platforms, and how you can protect your data, can also be found on Youngdata: Home page

21. Pinterest

For web analytics and advertising purposes on Pinterest and on third-party websites, when you visit our website, data (IP address, time of visit, device and browser information, and information about your use of our website based on events specified by us, such as visiting a webpage or subscribing to a newsletter) and by means of a pseudonymous cookie ID and based on the pages you have visited, interest-based advertising is enabled. Usage profiles are created from the data collected using pseudonyms. Pinterest will combine this information with other data from your Pinterest account and use it to compile reports on website activity and to provide other services related to website usage. We have no influence over the data processing carried out by Pinterest and merely receive statistics generated on the basis of the Pinterest tag. This enables us to measure your subsequent usage behaviour for the purposes of website analysis and event tracking if you have arrived at our website via a Pinterest advert. The information automatically collected by Pinterest is generally transferred to and stored on a server belonging to Pinterest, Inc., 505 Brannan St., San Francisco, CA 94107, USA. No adequacy decision has been issued by the European Commission for the USA. Our cooperation is based on the European Commission’s Standard Data Protection Clauses. Data processing is carried out on the basis of an agreement between joint controllers in accordance with Article 26 of the GDPR.

22. Releva.nz

This website uses retargeting technology provided by releva GmbH, Feilnerstr. 10, 10969 Berlin (www.releva.nz). This enables us to target visitors to our website with personalised, interest-based advertising. The display of advertising is based on a cookie-based analysis of previous usage behaviour; however, no personal data is stored. When retargeting technology is used, a cookie is stored on your computer or mobile device to collect pseudonymised data about your interests as part of a pseudonymised user profile, thereby enabling the advertising to be tailored to the information stored. These cookies are small text files that are stored on your computer or mobile device. As a result, you are shown adverts that are highly likely to match your product and information interests. Where the information collected is personally identifiable, processing is carried out in accordance with Article 6(1)(a) of the GDPR on the basis of your consent to the display of personalised advertising and your participation in market research.

The information generated by the cookie in the pseudonymous user profile is not used to personally identify visitors to this website and is not combined with personal data relating to the holder of the pseudonym. To object to the use of cookies on your computer in general, you can configure your web browser so that no further cookies can be stored on your computer in future, or so that cookies already stored are deleted. You can also permanently object to the setting of cookies or the creation of a pseudonymised user profile by using the opt-out function available via the following link:

https://releva.nz/datenschutz

Further information and the privacy policy regarding advertising and releva GmbH can be found at https://releva.nz/datenschutz.

23. Leadanizer Appointment Booking and AI Kitchen Planner

On our website, we use the tool "Leadanizer" provided by BeeLeadanizer GmbH, Pappelstraße 14, 28203 Bremen. You can use the tool/form to book a consultation with us or to use our AI kitchen planner.

The integration of the buttons or scripts on the website serves the purpose of booking appointments for interested parties in accordance with Article 6(1)(f) of the GDPR. When you book an appointment or go through the booking process, a connection is established with BeeLeadanizer’s servers and information is transmitted regarding the website from which the request was made. All information you enter during the appointment booking process is transmitted to BeeLeadanizer in encrypted form. You will also be notified of this transmission in your browser, and you will receive further information by email immediately afterwards.

1. Data processing when booking an appointment

As part of the online appointment booking process, we process the personal data you provide, such as your first name, surname, email address and telephone number. This data is processed for the purpose of arranging and managing the appointment, as well as for communicating with you, on the basis of Article 6(1)(f) of the GDPR (where we have legitimate interests in doing so).

2. Data processing in connection with the AI kitchen planner

When you use our AI kitchen planner, we process the personal data you provide, such as your first name, surname, email address and mobile number. We process this data in order to contact you regarding your kitchen planning, to provide you with further information or to clarify any queries. This may also involve passing on the data to selected specialist retailers who will assist you with your kitchen planning. This is also carried out on the basis of our legitimate interest in providing this service in accordance with Article 6(1)(f) of the GDPR. You will subsequently receive one or more emails regarding the progress or planning of your kitchen, where necessary.

3. Retention period

We only store your personal data for as long as is necessary to process the appointment and any follow-up appointments, or as required by statutory retention periods.

4. Transfer of data to third parties

Data will only be disclosed to third parties if this is necessary for the performance of the contract or if you have given your express consent. In such cases, your data will only be disclosed to the extent necessary for the respective purpose.

24. Use of Klaviyo

On our website, we offer you the opportunity to subscribe to our newsletter free of charge. To do this, we use the email marketing service Klaviyo. Registered office: Klaviyo, Inc., 125 Summer St, Floor 6 Boston, MA 02111, USA. Klaviyo enables us to send you personalised newsletters and also provides us with useful analytics tools.

When you subscribe to our newsletter, we store and manage all the data you provide, such as your email address and your first and last names, on our server and with Klaviyo. This also includes personal data such as the time and date of your subscription and your IP address. By signing up, you also consent to us sending you the newsletter, and you are made aware of this privacy policy.

You have the right to access, rectify, erase, restrict the processing of, data portability and to object to the processing of your data. If you have any questions or concerns regarding the processing of your data, please contact us using the contact details available on our website. Should you be dissatisfied, you also have the right to lodge a complaint with the relevant supervisory authority.

Further information can be found in the provider’s privacy policy at https://www.klaviyo.com/privacy/policy.

25. Use of our chat function (powered by homie AI)

We use an AI-powered chatbot to communicate with you. The chatbot is able to respond to your questions and other inputs without human assistance. To do this, the chatbot analyses your inputs and provides appropriate answers based on our product range and offerings.

The chatbot is provided by baoo Technologies GmbH (homie AI), Salierring 32, 50677 Cologne, which acts on our behalf in this context as a data processor in accordance with Article 28 of the GDPR. Further information on data processing by homie AI can be found at yourhomie.ai/datenschutz/ki-assistent. Your data will not be used to train AI models.

The data you provide as part of your communication with us will be retained until you request its deletion, withdraw your consent to its storage, or the purpose for which the data is stored no longer applies. Chat data is automatically deleted after 6 months. Mandatory legal provisions – in particular retention periods – remain unaffected.

The legal basis for the use of the chatbot is Article 6(1)(b) of the GDPR, provided that the chatbot is used for the purpose of entering into a contract or in the course of fulfilling a contract. In all other cases, the chatbot is used on the basis of our legitimate interest in providing the most effective customer advice possible (Article 6(1)(f) of the GDPR).

26. Information on the processing of your personal data as a job applicant at Ehrmann Wohn- und Einrichtungs GmbH

We hereby inform you about the processing of your personal data by Ehrmann Wohn- und Einrichtungs GmbH and the rights to which you are entitled under data protection law.

Who is responsible for processing my personal data?

This privacy notice applies to data processing carried out by:

Ehrmann Wohn- und Einrichtungs GmbH

Lotschstraße 9

76829 Landau in the Palatinate

Telephone: 06341 977-0

Fax: 06341 977-100

Email: personal@moebelehrmann.de

For what purposes and on what legal basis is data processed?

This data is collected in order to identify you as an applicant, to contact you and to carry out the application process.

Data processing is carried out at your request and is based on Article 6(1), first sentence, point (b) of the General Data Protection Regulation (GDPR) in conjunction with Article 88 of the GDPR in conjunction with Section 26 of the Federal Data Protection Act (BDSG), as well as all other relevant legislation, in particular the General Equal Treatment Act (AGG), for the appropriate processing of your application documents. Furthermore, consent pursuant to Article 6(1), first sentence, point (a), and Article 7 of the GDPR in conjunction with Article 88 of the GDPR and Section 26(2) of the BDSG may constitute a legal basis.

In the event of the processing of special categories of personal data pursuant to Article 9 of the GDPR, this serves to exercise rights or to fulfil legal obligations arising from labour law, social security law or social protection law. The legal basis for this is Article 9(2) of the GDPR in conjunction with Article 88 of the GDPR and Section 26(3) of the Federal Data Protection Act (BDSG).

Consent to the processing of special categories of personal data is possible on the basis of Article 9(2)(a), Article 6(1), first sentence, point (a), and Article 7 of the GDPR in conjunction with Article 88 of the GDPR and Section 26(3), (2) of the BDSG. Furthermore, in accordance with Article 6(1), first sentence, point (a) of the GDPR, we have a legitimate interest in identifying you as an applicant.

Who receives my data?

To the extent necessary for the processing of your application, your personal data will be passed on within our company to individuals and, where applicable, departments for review; these include, in particular, the Human Resources department, the relevant business unit and, where applicable, the management. Data will be transferred to affiliated companies if you have applied for a position with that company. We have engaged third parties to assist us in carrying out our tasks. These include, for example: job portals, social media platforms, the Employment Agency, email providers and postal service providers.

The transferred data may only be used by the third party for the agreed purposes. Where data processing is carried out on our behalf, the processors act on our behalf and in accordance with our instructions. No further data will be passed on to third parties.

What data protection rights can I exercise as a data subject?

You have the right to:

In accordance with Article 7(3) of the GDPR, you may withdraw your consent at any time by notifying us. As a result, we will no longer be permitted to continue processing data based on this consent in future. If you wish to exercise your right to withdraw consent, simply send an email to personal@moebelehrmann.de. In the event of a withdrawal of consent, we may no longer be able to provide the agreed services, or may not be able to provide them to the extent requested. In accordance with Article 15 of the GDPR, you may request information regarding your personal data processed by us. In particular, you may request information regarding the purposes of processing, the categories of personal data, the categories of recipients to whom your data has been or will be disclosed, the intended retention period, the existence of a right to rectification, erasure, restriction of processing or the right to object, the existence of a right to lodge a complaint, the origin of your data where it was not collected by us, as well as information on the existence of automated decision-making and, where applicable, meaningful information regarding its details. In accordance with Article 16 of the GDPR, you may also request the immediate rectification of inaccurate personal data or the completion of your personal data stored by us. In accordance with Article 17 of the GDPR, you may request the erasure of your personal data stored by us, unless processing is necessary for the exercise of the right to freedom of expression and information, to comply with a legal obligation, for reasons of public interest, or for the establishment, exercise or defence of legal claims. Under Article 18 of the GDPR, you may request the restriction of the processing of your personal data if the conditions set out in Article 18 of the GDPR are met; and under Article 20 of the GDPR, you may request to receive the personal data you have provided to us in a structured, commonly used and format, or request that it be transferred to another controller.

Can I object to the processing of my personal data?

You have the right, on grounds relating to your particular situation, to object at any time, pursuant to Article 21 of the GDPR, to the processing of personal data concerning you which is carried out on the basis of Article 6(1)(e) or (f) of the GDPR. We will then no longer process your data, unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or where the processing serves to establish, exercise or defend legal claims.

If you wish to exercise your right to object, simply send an email to personal@moebelehrmann.de. Please note that, in the event of an objection, we may no longer be able to provide the agreed services, or may not be able to provide them to the extent requested.

Do I have the option to make a complaint?

If you believe that our processing of your personal data is unlawful or, where applicable, contravenes data protection law for other reasons, you may lodge a complaint with a supervisory authority. You may contact a supervisory authority in the Member State where you are resident, where you work, or where the alleged infringement took place.

How long will my personal data be stored?

Your personal data collected for the application process will be deleted four months after a rejection letter has been sent, unless we have received your consent to retain your data for longer, for example to include you in a candidate pool. In certain circumstances, it may be necessary to retain personal data for a period of time in order to defend ourselves against any claims that have been made.

Will my personal data be transferred to a third country?

No data is transferred to third countries.

Am I obliged to provide my data?

There is, in principle, no legal obligation to provide your personal data. Refusal to do so will not result in any adverse legal consequences for you. However, should you send us your application, you are initially providing us with your data on a voluntary basis. However, as part of the application process, it is necessary for you to provide us with your data to ensure the process runs smoothly. Data processing for the purpose of establishing an employment relationship is governed by law under Section 26(1), first sentence, of the Federal Data Protection Act (BDSG) in conjunction with Section 26(8), second sentence, of the BDSG. If you do not provide us with your data, we will unfortunately be unable to consider your application any further.

Are automated individual decisions or measures relating to occupational profiling taking place?

No automated individual decision-making or measures relating to occupational profiling take place for the purpose of fulfilling contractual obligations.

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* Statutory price refers to our previous sales price or the manufacturer's recommended retail price (RRP).